What’s the Clear Benefits scheme?

Clear Benefits is a free, impartial and confidential advice service run by us, the Torbay Advice Network. It provides support for Torbay residents covering benefits, debt and general welfare advice.

This project’s aim is to provide a more community-based service that helps vulnerable people address the problem of living in poverty in Torbay and take the place of the services that have recently been lost in this area.

We started the ‘Clear Benefits Torbay’ project in 2016 by ensuring that two staff members, a part-time welfare worker and our manager, were available to the public.

Over the last few years, they have supported over 400 people and helped clients secure and save over £500,000 and vastly improve their personal wellbeing.

If you want to learn more about the Clear Benefits scheme or use it to find out which benefits you’re entitled to, please get in touch with our team today.

Areas we can help with:

  • Identifying which benefits you might be entitled to
  • Explaining how to claim and providing help with forms
  • Describing what to do if your circumstances change
  • Advising on how to appeal against a decision on your claim

We also offer financial support, welfare advice and more.

The drop in centres we run as part of the Clear Benefits scheme has been really well received, and we’ve had excellent feedback about the service that our team has provided.

They will continue to share this advice with people from different backgrounds who are finding it hard to receive help, to get benefits, homes to live and getting into debt and more.

Contact us to find out more.

What should I do next?

Before you try and claim benefits, make sure you’re fully informed about what you’re entitled to. Take a look at these resources: