Applying for a Blue Badge and other
council services if people are not online

Age UK and Age Cymru regularly hear about the problems that older people who are not
online can experience in our digital world, including accessing local authority services such
as applying for a Blue Badge. This is concerning because it could mean people miss out
on essential support. Age UK believes all public sector organisations should offer offline
access and make people aware of the different options. This is important to ensure that
they are providing a good service for all citizens as well complying with the Public Service
Equality Duty.