Privacy Statement
Torbay Advice Network makes every effort to maintain the accuracy of the information
on this website but cannot accept responsibility for any loss or damage which may occur from the use
of this information.
This Privacy statement applies to this entire website - www.torbayadvicenetwork.org.uk,
it does not apply to linked external websites. When linking to another web site Torbay Advice
Network recommend that you read its Privacy statement.
Collection of Personal or Other Information
The Torbay Advice Network website does not store or capture personal information,
but merely logs the user’s IP address which is automatically recognised by the web server.
If you are entering a transaction with TAN, requesting information or making a complaint,
we may request information from you in order to be able to process this transaction.
Any personal information that we do collect from you, will be legally protected
under the Data Protection Act 1998, we have a duty to protect any personal information. We do
not pass on your details to any third party or government department unless you give us the permission
to do so or the law requires/permits it.
Cookies
When we provide services, we want to make them easy, useful and reliable.
Where services are delivered on the internet, this sometimes involves placing small amounts of information
on your device, for example, computer or mobile phone. These are small files known as cookies. They
cannot be used to identify you personally.
There are 2 types of cookies that we use:
Analytical Cookies:
The __utma, __utmb, __utmc and _utmz cookies allow us to count the number
of visitors to our website, and how they use it to enable us to continually improve our service.. These
cookies don’t gather information
that identifies you. All information these cookies collect is anonymous and is only used to improve
how our website works (expiry: 2 years
/ 30 minutes / Upon exit / 2 years).
Functional Cookies:
The TextSize cookie remembers your font size preference (expiry 1 year).
Should I disable cookies?
We
recommend you allow the cookies set by this website as they help
us provide a better service. If you do not want to receive cookies from this website:
Under settings
you can also delete individual cookies or any cookies that your browser has stored.
Please note: If you choose to disable cookies then
our applications will not work. Therefore, in order to get the best out of our website you will need
to ensure that you allow cookies.
